A community organisation wanted to strengthen connection across staff, volunteers, and the people they support.
They had many wellbeing activities in place, but these were not aligned or clearly understood.
People were working hard, but not always working together.
The organisation wanted to:
- understand their wellbeing practices
- identify gaps and duplicationbuild a shared language
- create a more connected, human‑centred approach
This created the foundation for an RBW‑aligned process.
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Our Approach
‍We used a respectful, collaborative method that centred the voices of the community.
‍Step 1 — Listening to the Community
‍We met with staff and volunteers to understand their experiences, strengths, and challenges.
‍Step 2 — Mapping Wellbeing Practices
‍We created a clear map of existing supports, routines, and activities.
‍Step 3 — Identifying Gaps and Opportunities
‍Together, we explored where connection was strong and where people felt isolated or unsure.
‍Step 4 — Co‑Designing a Connected Approach
‍We facilitated workshops to co‑design a more aligned wellbeing system that reflected the community’s values.
‍Step 5 — Building Confidence and Shared Ownership
‍We supported the organisation to embed the new approach with clarity and confidence.
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What We Delivered
‍The organisation received:a wellbeing practice mapa gap and opportunity analysisa co‑designed wellbeing frameworka shared language for connectionstaff and volunteer workshopsrecommendations for strengthening belonging.

Impact
‍The initiative led to meaningful improvements:stronger sense of connection across the organisationclearer understanding of wellbeing rolesmore consistent practicesincreased confidence among staff and volunteersa shared purpose and directionThis work continues to support the organisation’s culture and relationships.